Home Service Companies
See What A Missed Call
Is Really Costing You
Answer 5 quick questions. We'll show you how much job revenue is walking away every month — nothing saved unless you ask us to.
Question 1 of 5
Roughly how many calls does your business miss per week?
FREE · 5 QUESTIONS · NOTHING SAVED UNTIL YOU ASK
A missed call is a booked job going to whoever answers next
For a home service business, a missed call is rarely a customer who will try again later. Someone with a leaking pipe or a dead furnace calls the next company on the list, and the job is gone within minutes. The cost is not the call, it is the job value, and that is what this calculator measures.
The arithmetic is straightforward and usually uncomfortable. Multiply the calls you miss each week by your average job value, apply a realistic conversion rate, and you get the monthly revenue walking out the door. For most crews the number is larger than they expect, because missed calls cluster exactly when everyone is busiest and nobody is counting.
The fix is not hiring someone to sit by the phone. An automatic text within a minute of a missed call catches a large share of these, because the caller is still holding their phone and has not dialled anyone else yet. Add the ability to book straight from that text and you remove the second point where jobs drop out.
Questions people ask about this calculator
Why does a text back work better than a voicemail callback?
Speed and format. A voicemail needs the caller to listen and ring back, which happens well after they have called someone else. A text arrives while their phone is still in their hand, and they can reply without starting another conversation.
How fast does the text have to go out?
Within about a minute. The window is short because the caller is actively working down a list. After a few minutes you are competing with a company that already answered.
Does this replace my answering service?
No, it covers the gap the answering service leaves. Answering services handle calls that get picked up. This handles the ones that ring out, go to voicemail, or come in while your team is already on another line.
What about calls after hours and on weekends?
Those are usually the biggest share of the loss, and the easiest to recover, because customers expect a business to be closed and are happy to book a slot for the morning rather than keep calling around.
Will this work for commercial jobs as well as residential?
It works for both, but the value per recovered call differs. Commercial jobs are larger and have longer decision cycles, so fewer calls are lost to a competitor within minutes. Residential emergency work is where speed matters most.