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E-commerce & DTC Brands

Systematic review coverage across every SKU — on autopilot

We build a post-delivery review request system that fires at the right moment, writes personalised asks, and pushes reviews directly to Yotpo, Stamped, or Loox.

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Sound familiar?

Your review request email goes out to everyone at the same time
Day 7 post-purchase, same email, same subject line, every order. Some products need a week to evaluate. Others need a day. One timing fits none.
New SKUs launch with zero reviews and never catch up
Your top 10 products have hundreds of reviews. Every new SKU launches with zero and stays there because your review flow is not SKU-aware. Zero reviews kill conversion on new launches.
Your review ask email looks like every other brand's review ask
A generic 'How did we do?' with a one-click star link gets a 2 to 4% conversion. A message that references the specific product they bought, in your brand voice, at the right time, gets 12 to 18%.
Negative sentiment reaches the public before you hear about it
A customer with a bad experience submits a 1-star review on Google before your team sees it. An interceptor that routes sub-3-star responses to support first gives you a chance to resolve it privately.

What we actually do

We build a product-aware review request system: timing set per product category, message personalised to the specific product, routed to your review platform automatically. Sub-3-star responses go to support first. SKUs with zero reviews are prioritised.

What's included

Product-category-aware send timing — different delays per product type
Personalised review request copy referencing the specific product purchased
Yotpo, Stamped, or Loox direct integration — reviews publish automatically
Sub-3-star intercept routing to support before publishing
Zero-review SKU priority queue — new products get higher send frequency
Review volume dashboard by SKU, category, and rating distribution

How it works

Audit

We analyse your current review rate by SKU and identify the zero-review gaps.

Build

We build the timing rules, copy templates, and review platform integrations.

Launch

We go live on your full product catalog with SKU-level monitoring.

Optimise

We monitor review conversion rate per product and adjust timing and copy monthly.

The Meatery
AI Voice CRM, Shopify multi-tenant
Read the case study
From $2,000/mo

Requires Yotpo, Stamped, or Loox. Works alongside Klaviyo.

Frequently asked

Ready to get started?

Let's build your review generation system

Hire Us on Upwork