Higher LTV and lower churn without manual retention outreach
We predict churn from skip and pause signals. The right save offer shows before the subscriber hits cancel.
Last updated September 2026. US LLC in Wyoming. Our team works in your timezone.
The problem
Sound familiar?
Cancellations arrive with no warning
A subscriber clicks cancel. That is your first signal. Too late.
Your cancel flow is one static discount
The same 10% off for everyone, whatever their tenure or reason. That is a margin leak, not retention.
Skips and pauses are ignored as pre-churn signals
Two skipped deliveries in a row means 4 times the cancel risk within 60 days.
No visibility into which cohort has the worst retention
Without cohort data, you cannot tell if the problem is the channel, product, or cadence.
What do we actually do?
A churn model built from your Recharge or Skio skip and pause signals. Save offers show before the cancel page, when they still work.
What changed in 2026?
In 2026 subscribers skip and pause from their phone in two taps, and two skips in a row mean 4 times the cancel risk within 60 days. The cancel page is too late. The save offer has to show at the skip, matched to the reason.
What's included?
- Recharge or Skio pipeline for skip, pause, cancel signals
- Churn prediction model updated daily per subscriber
- Pre-cancel save offer triggered at churn-risk threshold
- Cancel page with dynamic offer matched to cancel reason
- Cohort retention dashboard by channel and product
- A/B framework for save offers: delay, discount, swap, gift
How it works
01.
Audit
We baseline churn, skips, and cancel reasons.
02.
Model
We build a churn model from your Recharge or Skio data.
03.
Intervene
We launch pre-cancel offers and a dynamic cancel flow.
04.
Report
We track churn, save rate, and LTV monthly.
Proof it works
What we have already shipped
Case study
The Meatery
AI Voice CRM, Shopify multi-tenant
Read the case study
Free tool
Subscription Churn Audit Template
Free resource for E-commerce & DTC Brands.
Open the free tool
The offer
Free 30-minute discovery call
We listen first. No pitch decks.
Book a discovery call
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